| FAQs |
| |
| What I will get in this website? |
| You will get General public records here. We only deal in publicly available information. We are not a consumer credit reporting agency and do not compile financial information, tax records, credit reports, or any other non-public information. |
| How do I register? |
| For Registering with us for a Membership, please go to the Register/Join now page |
| How much does the membership cost? |
| Please click on the Register/ Joinnow link, and check the details of the Membership cost. |
| Can more than one person use an account? |
| The system does not allow access to more than one user at a time. This is done for your protection. Please protect your username and password. |
| What if I forgot my user name and password? |
| We will email your user name and password to you. Please go the Member Login page and follow the subsequent instructions to have your user name and password emailed to the email address we have on file for your account. |
| Why doesn't my password work? |
| User names and passwords are NOT case sensitive. If you are receiving an error message stating that the system cannot authenticate you, please Contact us to retrieve your user name and password. |
| How do I change my password? |
| Our web site allows you to change your password at any time. You must first login to your account and then go to your account information page where you can change your password. |
| I already Billed, But didn’t get Username & Password |
| If You didn’t get your Username & Password, Please go to the Login page and request for the "Forgot Password" and check your Email. System will send your user ID and password in your email box |
| How do I change my account information? |
| Our web site allows you to change your personal information at any time. You must first login to your account and then go to your account information page where you can change your personal information. |
| Why is your service so much cheaper than other public record services? |
| We have a good relationship with our public record data suppliers and are able to purchase premium searches at high volume discounts. This allows us to pass bigger savings over to you. |
| I did not find my subject. Do I still get billed? |
| Our web site gives you the ability to run an unlimited number of searches for one low price. When you join our web site, you are billed for unlimited access to the databases and not for individual searches. |
| How often do I get billed? |
| You are billed only when you register, Our web site does not bill on a recurring monthly basis. |
| How do I contact with the Customer Support Desk? |
| Please Click on the "Contact" link for Customer support Desk. |
| What are Public Records? |
| Information that is available to the general public, including court records, sex offender records, marriage records, death records, birth records, military records, and people records to help keep the public informed as well as assistance in locating people. |
| What countries does your service cover? |
| Our public record databases covers the entire United States only. However we have databases coming soon to other countries such as Canada, Australia, and UK. |
| What can't I do with this data? |
| You may not use this data for pre-employment or tenant screening, to harm, harrass, stalk, injure or embarass individuals, to commit criminal acts, or to approve or deny credit. This information is not available to you to harm others. |
| Does This website sell any non-public data? |
| We only deal in publicly available information. We are not a consumer credit reporting agency and do not compile financial information, tax records, credit reports, or any other non-public information. |
